Credential Service
A Partnership with Interfolio
www.interfolio.com
The Duke University Career Center no longer provides credential services. We have developed a relationship with Interfolio, Inc., an on-line service for credential storage and distribution. All administration is handled through Interfolio, which is a web-based, confidential, credential file management service.
Please note that the Career Center no longer accepts credential letters.
Who needs Interfolio?
What your account provides
Contents of your credential file
Creating a new Interfolio account
Submitting letters of recommendation
Customer service for recommendation writers
Alternatives to file transfer
Customer Service
Who needs Interfolio?
- An advanced degree candidate to send academic credentials to search committees or other hiring institutions
- A faculty member to send a letter of recommendation on behalf of a Duke student or alumna/us
- A teacher to apply for a teaching position
- An undergraduate to build a recommendation file from faculty
- An undergraduate to send application materials to graduate and professional schools or hiring institutions
What your account provides
- 24 hour access: The Interfolio system is available 24 hours a day, 7 days a week, from anywhere in the world so you can manage your job search when and where you want.
- Self managed files: With Interfolio you have control of your portfolio. You don't have to rely on others to make decisions about what documents are delivered on your behalf.
- Jobs at The Chronicle of Higher Education: Interfolio delivers documents both electronically and on paper, so you can send your portfolio to any institution in the world. Additionally, Interfolio has a partnership with the Chronicle of Higher Education that lets you "Apply Online" to every position listed on The Chronicle of Higher Education Career Network.
- One package delivery: Interfolio allows you to put all the documents you need to apply for a position in one package.
- Targeted, customized deliveries: You can specify a unique set of documents for each delivery. You can specify the order in which your materials are packaged so your credential file is powerful and persuasive.
- Low Cost: Because you only send one request to each position, it's cheaper to send a 30 page delivery through Interfolio than to go to Kinko's and the US Post Office. The annual maintenance fee is $19.00.
- Fast Delivery: Interfolio sends every delivery within one business day of your request. If you need to meet a deadline, they can send express deliveries the same day (as long as you make the request by 2 PM ET).
Contents of Credential Files
Interfolio's internet service allows you to build a complete file of all your credentials where you can store any of your life's work in a secure system:
- Confidential letters of recommendation
- Curriculum Vitae(CV)/resumes
- Writing samples
- Dissertation abstract
- Supervising teacher evaluation
- Student & peer evaluations
- Transcripts - from all of your degrees
- Anything else that you need to complete your search.
Creating a new Interfolio account
Creating a new account is easy. The annual account set-up and a maintenance fee of $19 per year is required.
Click here to sign-up: http://www.interfolio.com
Problems?
Contact Interfolio
- Via Web: http://www.interfolio.com
- Toll Free: 877-773-6546
Submitting letters of recommendation via Interfolio
Letters of recommendation may be submitted electronically, using the web address below and the document ID assigned by Interfolio to the recommendation writer. Document IDs are at the bottom of the form you received from the person who asked you to write a recommendation. Document IDs can also be obtained from support@ interfolio. com or by calling an Interfolio customer service representative at 1-877-77-FOLIO (36546).
Mailing address for all mail deliveries and other correspondence is:
Interfolio, Inc.
Expedited Processing Center
1900 L Street NW
Suite #603
Washington, DC 20036
Customer service for recommendation writers
Interfolio's section for writers at www.interfolio.com provides clear directions, but should you have questions about submitting a letter to a student/alumna/us Interfolio account, please contact
Interfolio Customer Service
By phone toll free: (877) 77-FOLIO (36546)
Phone: (202) 223-3358
Fax: (267) 295-8740
Choosing alternatives to transfer credential files
Current credential file holders who are no longer seeking employment, applying to graduate school, or wish to use a credential management service other than Interfolio have the following options:
- Keep your inactive file at the Career Center until you request that the Duke University Career Center transfer your file to Interfolio. Inactive files will be destroyed after 10 years.
- Close your Duke University Career Center credential file and have the confidential contents scredded.
- Transfer your file to a different institution. You may choose to have the Duke University Career Center send your file to that institution's credential file office. You will need to make your own arrangements to open a file at that institution.
Customer Service
If you have any questions about these options or the management of your credential file, please contact
Interfolio Customer Service
By phone toll free: (877) 77-FOLIO (36546)
Phone: (202) 223-3358
Fax: (267) 295-8740